Refund policy

Return & Refund Policy for studiofashion.in


Last Updated: [Date]

1. Eligibility for Returns / Refunds

1.Customers can request a return or refund within 15 days of delivery, subject to the

conditions described below.


2. To be eligible, the item must be:

.Unused, unworn, and in the same condition as received

.With all original tags, labels, and packaging  intact

.Accompanied by the proof of purchase   (invoice or order number)

ChatGPT


You said:
https://stardrip.in/ Change the policy of this website to the name studiofashion.in/ of this website and send it. One by one

ChatGPT said:

Could you clarify which policy you want changed and sent:

  1. Privacy Policy

  2. Terms & Conditions

  3. Refund / Return Policy

  4. Shipping Policy

Also — do you already have the policy text from stardrip.in (or a document), or do you want me to write a fresh policy (with the name changed to studiofashion.in)?

Please share whichever option you prefer, and I’ll do it one by one.


You said:
3

ChatGPT said:

Here is a Refund / Return Policy (Policy #3) adapted for studiofashion.in, based on standard e-commerce practices + Indian law. You can customize further as needed.

Return & Refund Policy for studiofashion.in

Last Updated: [Date]

1. Eligibility for Returns / Refunds

  1. Customers can request a return or refund within 15 days of delivery, subject to the conditions described below.

  2. To be eligible, the item must be:

    • Unused, unworn, and in the same condition as received

    • With all original tags, labels, and packaging intact

    • Accompanied by the proof of purchase (invoice or order number)

2. Non-Returnable / Non-Refundable Items

Certain items are not eligible for return or refund:

  • Items that have been worn, used, washed, or altered

  • Items missing their original tags or packaging

  • Final sale items or items marked “non-returnable” on the product page

3. Return Process

1.Request Return: To initiate a return, please         contact our Customer Support team at [email address] within the 15-day return window. Provide your order number, reason for return, and photos (if the item is defective or damaged).


2.Return Authorization: Once your return                request is approved, we will email you a              Return  Authorization. Please do not send          items back without authorization —                      unauthorized returns may not be accepted.

3.Packaging & Shipping: Securely pack the item in its original packaging. You are responsible for the cost of return shipping, unless the return is due to a defect or a wrong item delivered. Use a trackable shipping method to ensure safe transit.


4.Inspection: After we receive the returned item, our Quality Control team will inspect it to verify that it meets the return conditions.


4. Refunds.

1.Refund Method: If your return is approved, we will process the refund to the original payment method (credit/debit card, net banking, etc.).

2.Refund Timeline: Refunds will be initiated within 7–10 business days of receiving and approving the returned item.

3.Deductions: Shipping charges may be deducted from your refund amount if:

.The return is due to a change of mind (i.e., not a defect or error on our part)

.Return shipping was borne by us (if arranged) but non-refundable fees apply

Return shipping was borne by us (if arranged) but non-refundable fees apply


4.Partial Refunds: In some cases (e.g., item damaged after delivery, missing tags), we may offer a partial refund or a store credit, depending on the situation.

5. Exchanges

.If you want to exchange an item (size, colour, etc.), mention this in your return request.

.Exchanges are subject to stock availability.

.Once the returned item is inspected and approved, we will dispatch the replacement item.

6.

Defective or Damaged Items

.If you receive a defective, damaged, or incorrect item, please contact us within 3 days of delivery with photos of the issue.

.In such cases, return shipping will be borne by us, and we will either replace the item or provide a full refund (including shipping).

7.Cancellation Before Delivery

.Orders can be cancelled before they are shipped.

.If you cancel before dispatch, you will receive a full refund, including any shipping charges paid.

.If cancellation is requested after dispatch, the standard return policy applies once you receive the order.

8.Legal Compliance

P.Our policy is compliant with the E-Commerce (Consumer Protection) Rules, 2020.

.As per Indian consumer protection laws, customers are entitled to clear and transparent refund terms and timely processing. 

 

 

9. Contact Information